Returns and Refunds Policy

Thank you for shopping at Pedalapp.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

The product was purchased in the last 15 days

The product is in its original packaging

The product isn't used or damaged

You have the receipt or proof of purchase

You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be

considered for return.

To obtain a Return Merchandise Number (RMN), contact us:

By email: returns@pedalglobal.com

Send the product with its original packing and the receipt or proof of purchase and the RMN number, along with a note indicating whether you

want to exchange the product (and if so, what other product you want to order) or a refund, to:

Amarula Electronics Limited, Sony UK Technology Centre, Pencoed Technology Park, Pencoed South Wales, CF35 5HZ

Shipping

charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Pedalapp.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Digital products

We issue refunds for digital products within 7 days of the original purchase of the product.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

We do not guarantee that

our products are fully compatible with any third- party software. We do not issue refunds if our products are incompatible with any third-party software, except for those that are specified on the page of each product.

Contact us

If you have any questions

about our Returns and Refunds Policy, please contact us:

By email: returns@pedalglobal.com


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